Terms and Conditions

Terms and Conditions for Global Health EMS

1. Introduction
   Welcome to Global Health EMS. By accessing or using our services, you agree to be bound by these terms and conditions. Please read them carefully.
2. Service Description
   Global Health EMS provides non-emergency medical transportation services. Our services are designed to offer safe, reliable, and comfortable transportation for individuals with medical and mobility needs.
3. User Obligations
   Users of our services must provide accurate and complete information regarding their transportation needs and medical condition. Users must comply with all safety instructions and guidelines provided by our staff.
4. Service Limitations
   Our services are intended for non-emergency medical transportation. We do not provide emergency medical services or medical care during transportation.
5. Cancellation Policy
   Cancellations must be made within a specified time frame before the scheduled pickup. Late cancellations may incur a fee.
6. SMS Terms and Conditions
   1. By opting in to receive SMS messages, you agree to the following:
   2. Consent for SMS Communication
      • Phone numbers obtained during the SMS consent process will not be shared with third parties for marketing purposes.
   3. Types of SMS Communications
      • If you have consented to receive text messages from Global Health EMS, you may receive messages related to the following:
        • Customer Care
        • Account Notifications
      • Example: “Hello, this is a friendly reminder of your upcoming transportation appointment with Global Health EMS on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from Global Health EMS at any time.”
   4. Message Frequency
      • Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your transportation appointments or customer care inquiries.
      • Example: “Message frequency may vary. You may receive up to 2 SMS messages per week regarding your transportation appointments or account status.”
   5. Potential Fees for SMS Messaging
      • Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
   6. Opt-In Methods
      • You may opt in to receive SMS messages from Global Health EMS in the following way:
        • By submitting an online form
   7. Opt-Out Instructions
      • You can opt out at any time by replying “STOP” to any SMS message. Alternatively, contact us directly at Global Health EMS 201-773-3350 to request removal from our messaging list.
   8. Help
      • If you are experiencing any issues, reply with the keyword “HELP” or contact us directly at Global Health EMS 201-773-3350
      • Additional Options:
        • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our form or, you can get help directly from us at https://globalhealthems.com/
      • Standard Messaging Disclosures:
        • Message and data rates may apply.
        • You can opt out at any time by texting “STOP.”
        • For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
        • Message frequency may vary.
7. Privacy Policy
   Our use of any personal information collected during the service provision is governed by our Privacy Policy, which is incorporated by reference into these terms and conditions.
8. Liability
   Global Health EMS is not liable for any indirect, incidental, special, or consequential damages arising from or in connection with the use of our services.
9. Indemnification
   Users agree to indemnify and hold harmless Global Health EMS and its employees from any claims arising from the use of our services.
10. Changes to Terms
    Global Health EMS reserves the right to modify these terms and conditions at any time. Continued use of our services following any such changes constitutes acceptance of the new terms.
11. Governing Law
    These terms and conditions are governed by the laws of the state in which Global Health EMS operates, without regard to its conflict of law provisions.
12. Contact Information
    For any questions or concerns about these terms and conditions, please contact us through the information provided on our website.